Refund

Refund Policy

For Goose Creek customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to gosecrbakcandle.shop.

Details from Goose Creek on support
For purchases made through gosecrbakcandle.shop, Goose Creek applies the following guidance on support. For return or exchange assistance, contact Support@Gosecrbakcandle.shop or 2544238307.

What Goose Creek customers should know about eligibility
For Goose Creek customers at gosecrbakcandle.shop, this section explains eligibility. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Details from Goose Creek on exceptions
This exceptions section covers orders and visits through gosecrbakcandle.shop for Goose Creek. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Details from Goose Creek on starting a request
Goose Creek publishes this starting a request guidance for customers using gosecrbakcandle.shop. To start a return or exchange, contact us at Support@Gosecrbakcandle.shop before sending the item. Once the request is approved, Goose Creek will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Our approach at Goose Creek to condition of returns
For purchases made through gosecrbakcandle.shop, Goose Creek applies the following guidance on condition of returns. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

How Goose Creek handles refund timing
This refund timing section covers orders and visits through gosecrbakcandle.shop for Goose Creek. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

order problems at Goose Creek
For purchases made through gosecrbakcandle.shop, Goose Creek applies the following guidance on order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Merchant Information
Business name: Goose Creek
Brand name: Goose Creek
Email: Support@Gosecrbakcandle.shop
Phone: 2544238307
Physical address: 272 N Jefferson St, Milwaukee, Wisconsin, 53202, United States